The portal is run and managed by M/s Kanchan Sweets & Pastries.

While using www.kanchansweets.com, the Customer is deemed to have accepted the terms and conditions listed below.

  • Kanchan Sweets & Pastries reserves the right to add, delete, alter or modify these terms and conditions at any time.
  • Customers are requested to provide correct name, delivery address and contact details. However in case of an incomplete or incorrect address, we would consider the order delivered. There would be no refund for such orders.
  • The photographs presented in this site are indicative only.
  • The weights shown are only approximate.
  • All prices are in Indian Rupees and the products are delivered in the respective cities as selected by the customer.
  • The price of all products listed on www.kanchansweets.com is inclusive of shipping charges, convenience charges and taxes.
  • For the items delivered by courier / speed post / registered post, their respective policies apply.
  • Kanchan Sweets & Pastries will not be responsible for any loss or damage/delay direct to the consignment or consequential, caused due to incorrect address, any act of God, Force Majeure, acts of public enemies, strikes, embargoes, perils in air, local disputes, accidents, any natural calamity, war, riot, commotion, strike, Local/Political Disruptions, Air / Rail / Road Disruptions / Delay or any other cause whatsoever beyond the control of the Company or inherent vice in the contents of the consignment. No claim for loss / damage / delay will be entertained by the Company in such events.
  • For Bulk Orders, www.kanchansweets.com needs to be intimated at least 2 days in advance. However, Kanchan Sweets & Pastries reserves the right to decline any bulk order purchase made through its website due to time constraint or logistic issue(s).
  • Price shown on the website is different from the consignment box and showroom as the website price is inclusive of other charges such as shipment charges, packaging charges and taxes as applicable. As a result of accepting these terms and conditions, the customer agrees to pay as per the price mentioned on the website and / or invoice generated by www.kanchansweets.com. The customer agrees not to complain before any forum because of the difference in price.
  • Kanchan Sweets & Pastries will not charge more than the prices mentioned on its web pages but in certain unavoidable circumstances it reserves the right to change the prices anytime, without any prior notice and charge the sender accordingly.
  • In the unlikely event of a dispute relating to the services of www.kanchansweets.com the dispute shall be subjected to the jurisdiction of Lucknow (India) courts only.
  • The Customer will provide full address with pin code number and telephone number for all consignments booked for easy identification and prompt delivery. www.kanchansweets.com will not deliver any consignment with a post-box address only. Further, the www.kanchansweets.com will not provide any proof of delivery in respect of consignments to be delivered to Governmental / Semi-Governmental offices.
  • The Customer agrees to reimburse www.kanchansweets.com on demand any payment incurred by www.kanchansweets.com towards Octroi /Entry Tax charges, Sales Tax, Airport / Railway station. Demurrage Charges or any Penalty related to any of the aforesaid are attached with the product ordered to be delivered by the Customer.
  • www.kanchansweets.com may destroy all records of delivery and other connected documents after 30 days of booking.
  • All the terms & conditions printed overleaf of consignment notes of the logistics partner are also binding on the Customer.
  • The customer agrees to receive promotional content from www.kanchansweets.com. In case they wish to opt out of receiving promotional content, an email can be sent to [email protected]
  • Kanchan Sweets & Pastries owns the copyright of the website.
  • The customer is bound to above terms and conditions once he/she places the order. The customer should read the above terms and place the order with www.kanchansweets.com only if they are acceptable by him/her.